Effective Date: 01.08.2025.
At EcomGlobal Solutions LLC, we pride ourselves on delivering high-quality marketing and consulting services. Because our work involves time, expertise, and upfront resource allocation, we maintain the following policy:
Refunds
- Setup fees and retainers are non-refundable.
- No refunds will be provided for services already rendered.
- If a payment error occurs (e.g., duplicate billing), please contact us within 7 business days for resolution.
Cancellations
- Ongoing service agreements may be cancelled with 30 days’ written notice.
- Work delivered or scheduled within that period remains payable.
Disputes
If you believe you were charged in error, please contact us at info.ecomglobalsolutions@gmail.com. We will review and respond within 10 business days.